Missy Pollard, President, is a licensed insurance agent with an ACSR (Accredited Customer Service Representative) designation. She has been with SIG in the insurance industry since 2006, and brings with her years of corporate and project management experience. As a former city planner and partner in a consulting firm, Missy holds a considerable amount of knowledge in customer service, contracts, policies and procedures; as well as marketing and website development. Missy manages the SIG corporate branding, company contracts, as well as day-to-day operations of the agency. Missy is a graduate of Texas A&M University and Tulane University.
Craig Barclay, VP of Sales and Marketing, began his insurance career in 1982 after receiving his Bachelor of Business Administration at Southwest Texas State University. After spending five years at a small insurance agency in Houston, Craig accepted a marketing position with Highlands Insurance Group. His accomplishments with Highlands include the creation of Louisiana Branch Operations, Dallas Branch Manager, and Corporate Vice President. He left Highlands in 1998 to become an Account Executive for Larry Allen Insurance Agency. In 2000, he accepted an Account Executive position with Swantner and Gordon Insurance in Houston and helped create a branch that has over 25 employees today. In February of 2012, Craig accepted the position of Vice President of Sales and Marketing at SIG Insurance Services, LLC. Craig's insurance sales, agency management, underwriting, and risk management experience allow him to create a vision of growth for SIG. Craig holds the professional designation of CIC (Certified Insurance Counselor).
Kylie Dorman, Corporate Operations Manager graduated from Texas A&M University in December of 2013 with a Bachelor's degree in Human Resources and a minor in Business Administration. She joined SIG in September 2012 as a part-time Receptionist. Kylie has joined SIG full-time and now manages company and agent appointments, new SIG locations, IT administration, website development, all resident and non-resident licensing for SIG and its agents; along with everyday agency operations.
Trish Eller, Accountant, has 30 plus years experience handling the finances for businesses and a non-profit community agency. Trish joined SIG in 2001 as the accountant for the corporate office as well as aiding in the accounting for our outside offices. She is familiar with the various aspects of the accounting functions between insurance companies, brokers, customers and insurance agencies. She is responsible for managing and controlling all aspects of accounting activities for all of our locations.
Julie Dukes, Commercial Lines Customer Service Representative, joined SIG Insurance Services in May of 2014. She comes to SIG from Wells Fargo Insurance with 10 plus years of Account Management experience. Julie holds an ISA (Insurance Service Associate) designation, a CISR (Certified Insurance Service Representative) designation, and an ACSR designation. She is now an Account Executive and Customer Service Representative for the Commercial Lines side of the SIG Marketing and Service Center.
Julie Boyd, Personal Lines Customer Service Representative, joined SIG Insurance Services in May of 2015. She comes from Arthur J. Gallagher & Company with 30 plus years of Account Management experience. She has earned an ACSR (Accredited Customer Service Representative) designation and holds a General Agent license for the State of Texas. She is now an Account Executive and Customer Service Representative for the Personal Lines side of the SIG Marketing and Service Center.